by Ford Saeks | Aug 31, 2016 | Customer Engagement
What makes up an engaged customer? We’ve put together an easy guide to identify and help encourage engaged customers. First it starts with learning what an engaged customer believes and does. An Engaged Customer… 1. Believes the Company Will Deliver on Promises...
by Ford Saeks | Aug 17, 2016 | Customer Engagement
We spend a lot of time thinking about our target audience. What are their problems? How can we offer solutions? But what about connecting with that audience once they become customers? How do you connect with clients so they become repeat customers who spread word...
by Ford Saeks | Aug 1, 2012 | Business Growth Mindset, Customer Engagement
Add Value, Make a Profit. That concept sounds simple, I know. But you may be surprised at how many businesses overlook it. The more value you add, the more customers will come back to do business with you… the more profit your business will generate. Adding value is...